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Pay on delivery

MADESMART

Privacy

We only collect what we need to process and deliver your order. We never sell your information.

What we collect

You pay on delivery: we never collect card details or Mobile Money PINs.

  • Your name, phone number and, if you give it, your email.
  • Your delivery address (city, neighbourhood, landmark) and any note you add.
  • What you ordered and the payment method you chose.

Why

We don't send you marketing without your permission.

  • To confirm your order by phone and arrange delivery.
  • To prepare and deliver your order and, if needed, exchange or refund it.
  • To keep our sales records.

Who can see it

Our team, and the person delivering your order (name, phone and address only). Our technical providers (website hosting, email sending) store this data on our behalf and can't use it for anything else.

How long we keep it

We keep orders for as long as our accounting obligations require, then delete them.

Cookies and storage

The site uses no advertising or tracking cookies. Your cart is saved only in your own browser so it's still there when you come back. Login cookies are used by our staff only.

Your rights

You can ask us to see, correct or delete your information (except what we must keep by law). Contact us using the details below.

Contact us

Last updated: October 2026